Cookie
statement.
We like to keep our cookies as clean as our work: only what is necessary. Below you can read exactly which cookies we use, what for, and how to manage them.
Contents
1.What are cookies
Cookies are small text files that a website places on your computer, tablet or phone. They are used to make the site work properly, to remember preferences and to keep anonymised track of how a site is used. Besides cookies there are similar techniques such as localStorage, sessionStorage and pixels — in this statement we group these under the term "cookies".
2.Which cookies we use
FlexHero uses cookies in three categories. We always place functional cookies; for analytical and marketing cookies we ask for your consent first.
| Category | Consent required? | Purpose |
|---|---|---|
| Functional | No | Making the site work (navigation, login, forms) |
| Analytical (anonymised) | No* | Understanding how the site is used |
| Marketing & tracking | Yes | Advertising on other sites, conversion tracking |
* Anonymised analytical cookies (without personal data, without transfer outside the EEA) are exempt from the consent requirement under the Dutch Telecommunications Act, provided strict conditions are met.
3.Functional cookies
These cookies are necessary for the website to work. They are placed without consent.
| Name | Provider | Purpose | Retention period |
|---|---|---|---|
fh_session | FlexHero | Session identification for the admin portal | Session |
fh_consent | FlexHero | Remembers your cookie preferences | 12 months |
flexhero_admin_v1 | FlexHero | Admin interface state (only after login) | Local — session |
4.Analytical cookies
We measure, in anonymised form, how visitors use the site so we can improve it. We use a privacy-friendly configuration: IP address anonymised, no linking with the provider's other services, a data processing agreement and no transfer outside the EEA.
| Name | Provider | Purpose | Retention period |
|---|---|---|---|
_pa_id | Plausible / Matomo (to be chosen) | Anonymised page statistics | Up to 13 months |
5.Third-party services
Our site uses Google Fonts to load typography (Poppins, Open Sans, Fraunces). Google Fonts does not place cookies itself, but Google does receive the visitor's IP address when the font files are loaded. We are considering self-hosting these fonts in future so that this dependency also disappears.
6.Marketing & tracking
FlexHero currently places no marketing or tracking cookies. Should we place advertising pixels in future (for example via LinkedIn or Meta), this will only happen after explicit consent via our cookie banner, and this page will be updated.
7.Manage preferences
You can manage your cookie preferences in two ways:
- On flexhero.com — via the cookie banner or via the "Cookie preferences" button at the bottom of every page (available as soon as we use analytical or marketing cookies).
- In your browser — all modern browsers let you view, block or delete cookies. See for example Chrome, Safari or Firefox.
8.Retention period
Each cookie has its own lifespan, as shown in the tables above. Session cookies disappear as soon as you close your browser. Persistent cookies remain until their retention period expires or until you delete them.
9.Questions or complaints
Questions about cookies or your preferences? Email privacy@flexhero.com. For complaints you can contact the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
For the broader context of how we process data, see the privacy statement.
