The intake process explained

From request to start date — what happens behind the scenes, how long does each step take?

The complete process in 7 steps

1. Application received — via form, WhatsApp, phone or portal
2. Briefing call (within 4 hours) — recruiter calls for further details
3. Matching (4–24 hours) — recruiter scans the pool, screens candidates
4. Profiles delivered (24–48 hours) — anonymous profiles via portal or email
5. Approval & interview — you select, we arrange the introductory meeting
6. Contract & onboarding — we handle all the paperwork
7. Start & aftercare — first day at work, check-in after 1 week

What exactly does the recruiter do?

The recruiter is your single point of contact throughout the entire assignment. Specifically:

• Understands your requirements and asks the right follow-up questions
• Searches our pool of 2,400+ active craftsmen
• Calls potential candidates to check their availability and motivation
• Creates anonymous profiles (to avoid name/photo bias)
• Arranges introductory interviews at your premises or via video call
• Arranges housing, transport and all contractual matters
• Conducts the week-1 and month-1 follow-up calls

Onboarding — what do we do before day 1?

Once you have agreed on a candidate, we arrange:

• temporary employment contract (your hirer's remuneration in accordance with the collective labour agreement)
• ID check & BSN verification
• VCA / mandatory certificates (assessment & renewal)
• Housing (SNF location if required)
• Transport (carpool or public transport)
• Workwear/PPE (S3 shoes, helmet, hearing protection)
• Safety briefing (in your own language)

Aftercare and feedback loop

After week 1, your recruiter will call both the candidate and you for a quick check-in. Is everything going well? Is there anything that needs adjusting? Another call after 1 month. This prevents 80% of minor irritations that would otherwise escalate.