The intake flow explained

From request to start date — what happens behind the scenes, and how long does each step take?

The complete process in 7 steps

1. Request received — via form, WhatsApp, phone or portal
2. Briefing call (within 4 hours) — the recruiter calls to go into detail
3. Matching (4–24 hours) — the recruiter scans the pool and screens candidates
4. Profiles delivered (24–48 hours) — anonymous cards in the portal or by email
5. Approval & interview — you select, we arrange the introduction
6. Contract & onboarding — we handle all the paperwork
7. Start & aftercare — first working day, check-in after 1 week

What exactly does the recruiter do?

The recruiter is your single point of contact throughout the assignment. Specifically, they:

• Understand your request and ask the right follow-up questions
• Search our pool of 250+ active skilled workers
• Call potential candidates to check availability and motivation
• Prepare anonymous profiles (avoiding name/photo bias)
• Arrange introductory interviews at your site or via video call
• Arrange housing, transport and all contractual matters
• Carry out the week-1 and month-1 aftercare call

Onboarding — what do we do before day 1?

As soon as you approve a candidate, we arrange:

• staffing contract (your hirer's remuneration under the CAO)
• ID check & BSN verification
• VCA / mandatory certificates (check & renew)
• Housing (SNF location if required)
• Transport (carpool or public transport)
• Workwear/PPE (S3 safety shoes, helmet, hearing protection)
• Safety briefing (in their own language)

Aftercare and feedback loop

After week 1, your recruiter calls both the candidate and you for a short check. Is everything going well? Does anything need adjusting? And again after 1 month. This prevents 80% of the minor irritations that would otherwise escalate.