What do I do on my first working day?

A practical checklist — what to bring, what time to start, what to wear?

What should you bring?

• ID — passport or EU ID card. Required for identification by the hiring company.
• S3 safety shoes — if you don't have them yet, we'll arrange them (costs discussed in advance).
• Workwear — often provided by the client; if in doubt, check with your recruiter.
• Lunch & drinks — some locations have a canteen, others don't. Ask at your intake.
• VCA card & certificates — on paper or in the FlexHero app.
• Your contact person's phone number — we'll send it to you via WhatsApp.

What time do you start?

We state the shift times in your assignment in advance. Rule of thumb: arrive 15 minutes before the start so you can park calmly, follow your safety briefing and be on the shop floor on time. Running late? Always call — don't send a message.

Safety briefing

At every new location you get a short safety briefing. You'll hear about emergency exits, first aid/BHV, smoking policy, machine safety, and who your supervisor is. Ask questions — nobody thinks it's strange if you don't know something on day 1.

Transport to the workplace

Do you live at a FlexHero location? Then we arrange transport (carpool or bus) or a bicycle. Otherwise you use your own transport; you receive a travel allowance in line with the CAO (€0,23/km from 11 km one way, in 2026).

Time tracking on day 1

At most locations you clock in/out with a card or fingerprint. Otherwise you record your hours on a paper or digital timesheet. On Friday your supervisor checks and uploads the hours into our system — and the following Wednesday your pay is in your account.

Something different from what was promised?

Is the role not right, is the workplace unsafe, or is the culture downright bad? Call or WhatsApp your recruiter the same day. We believe that you matter more than any single assignment — when we receive signals, we take action or find something else straight away.