Salary & payslip explained

When do you get paid, what do all the items on your payslip mean, and how does holiday allowance work?

When do you get paid?

FlexHero pays weekly, every Wednesday, based on the hours your supervisor approved before Tuesday 12:00. Did the hiring company approve later? Then payment moves back one week. You receive your payslip by email (and in the portal app).

Payslip — every item explained

Gross pay

Number of hours worked × gross hourly rate. The hourly rate follows the CAO pay scale of the hiring company's industry (Metalworking, Logistics, Construction etc.) — not a FlexHero pay scale. This is called the "hirer's remuneration" and is mandatory under the client's CAO.

ORT & overtime

Do you work unsocial hours? Then you receive an allowance on top of your hourly rate. Indication (set by the CAO, so it differs per industry):

• Saturday: +50% (after 18:00 +100%)
• Sunday & public holidays: +100%
• Night shift (22:00–06:00): +30%
• Overtime (above 40h/week): +25–50%

Holiday allowance & reservation

You build up 8.33% holiday allowance and holiday days (10.87% in hours). Both appear as a reservation on your payslip. Holiday allowance is normally paid out in May, or earlier on request.

Payroll tax & social security contributions

Payroll tax (income tax), pension contributions (StiPP) and health insurance contributions are deducted from this. The balance at the bottom = the net pay in your account.

Questions about your pay?

Something not right? Email backoffice@flexhero.com with your name, week number and what's wrong. We'll look into it within 1 working day and correct it in the next payment.

Reporting changes

New IBAN, moving house, a change to an income-related allowance? Let us know via your dedicated recruiter or via the portal. Changes before Tuesday = they apply to the next payment.