Your contract — indefinite term & fixed hours
At FlexHero you sign one type of contract straight away: for an indefinite term, with fixed hours under the client's CAO. No flexible phases, no chains of temporary contracts. Here's how it works.
At a glance
- One type of contract: an indefinite-term employment contract, from day one.
- Fixed hours per week, agreed together and set under the client's CAO.
- Hirer's remuneration: the same pay as a Dutch colleague in the same role.
- Continued pay between assignments: the assignment changes, the contract stays.
- Notice: mutual, in line with the client's CAO and the Dutch Civil Code.
The type of contract: indefinite term
FlexHero no longer works with the traditional staffing phases A/B/C. Everyone who works for us signs an indefinite-term employment contract. That gives you the security of permanent employment from day one: continuous pay, pension accrual, sick pay and — very practically — an employment contract your mortgage lender will accept.
Hours: fixed under the client's CAO
Your contract states fixed hours per week. That number of hours is your reference for pay, holiday allowance and pension. The applicable CAO determines how those hours are set and adjusted (for example after a period in which you structurally worked more or less). We always confirm changes in writing.
Pay, holiday allowance & pension
Your salary follows the hirer's remuneration: the same hourly wage as a Dutch colleague in the same role at the client. On top of that you receive 8,33% holiday allowance and build up a pension via StiPP from your first working day. Your pay is in your account every Wednesday; you'll find your payslip digitally in My FlexHero.
Between assignments
Is an assignment ending? Your contract simply continues. We arrange your next assignment — usually straight after, sometimes with a short gap. During that period we continue to pay you in line with the client's CAO. You don't have to do anything except be available for the agreed hours.
No more flexible phase: you don't have to wait 78 weeks for a permanent contract. You have one from day one. We keep track of your employment in My FlexHero — you receive all changes in writing in advance.
Notice
Want to leave? You can. Contact your FlexHero contact person and give your notice in writing. The notice period that applies to you depends on your employment contract.
Being taken on by the client
Many clients want to employ skilled workers directly in due course. We actively support that. Up to 1.500 hours worked a declining transfer fee applies; after that, transfer is free of charge for both you and the client. The conditions are set out in the general terms and conditions.
What about payroll or secondment?
With payroll and secondment, skilled workers sign the same indefinite-term employment contract. The only difference is who does the recruiting and how long the deployment lasts — not the type of contract. Ask your adviser which arrangement applies to your situation.
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