Client portal — login, hours and reports

How to log in, where to approve timesheets, and which reports we provide.

What can you do in the portal?

• Approve or correct hours (weekly)
• View current placements (name, role, period, status)
• Place new requests (faster than email)
• Assess profiles (approve/reject with reasons)
• Download invoices (PDF + UBL)
• Reports: hours per cost centre, average hiring costs, etc.
• Multiple users per account (HR + planning + finance)

Logging in for the first time

When you sign the contract you receive a welcome email with an activation link. Click it and choose a password (at least 12 characters, MFA required). You then log in at portaal.flexhero.com.

Approving hours — weekly flow

Every Friday afternoon you receive an email listing "outstanding hours". Click through, check the hours for each skilled worker (regular, overtime, ORT) and approve or correct them. Before Tuesday 12:00 = payment to the skilled worker on Wednesday.

Adding more colleagues

For each account you can create roles for: Admin (everything), Planner (requests + hours only), Finance (invoices + reports only), Manager (own cost centre only). Add them via Settings → Users.

API integration

For clients with their own ERP/HRM system (AFAS, Exact, SAP) we offer API integration for the hours flow and invoice import. Ask your account manager about the OAuth flow and endpoints.

Need help?

Click the help icon at the bottom right for the in-app help centre, or email portaal@flexhero.com. Response within 1 working day.